Contact Us
Whether you have a question about one of our reviews, a correction to suggest, or just want to understand how Australian Casinos works, this page explains the best ways to get in touch with our team.
We're an independent comparison site covering online casinos available to Australian players. We don't operate any casino, take deposits or handle player accounts — but we do take our editorial responsibility seriously, and that includes being reachable when readers have something to say.
What We Can Help With
Our team can assist with the following types of enquiries:
- Editorial questions — queries about how a casino was rated, what criteria were used, or why a particular site is or isn't listed
- Factual corrections — if you've spotted something that appears inaccurate or out of date in our content, we want to know
- Content suggestions — if there's a casino, game type or topic you'd like us to cover and haven't yet
- Responsible gambling concerns — if you or someone you know needs support, we can point you toward the right resources
- Business and partnership enquiries — if you're an operator or affiliate partner wanting to discuss how Australian Casinos works
What We Can't Help With
Because we are a review and comparison site, there are some things that fall outside what we're able to do:
- We cannot access your casino account, process withdrawals or resolve disputes on your behalf
- We cannot intervene with a casino operator — for account issues, contact the casino's own support team directly
- We cannot provide legal or financial advice
If you're having trouble with a specific casino, the best first step is always the operator's own customer support channel. Most of the sites we cover offer 24/7 live chat.
How to Reach Us
The fastest way to contact the Australian Casinos team is by email. Send your message to [email protected] and include as much detail as you can — which page or casino your question relates to, what you've observed, and what outcome you're hoping for. We aim to respond to all genuine enquiries within two business days.
For responsible gambling support, please visit our Responsible Gambling page, which lists Australian support services including Gambling Help Online and Lifeline. These organisations can provide confidential guidance at no cost.
About This Site
Australian Casinos is an independent online casino comparison platform built for Australian adults. We research and review offshore casinos that accept players from Australia, covering everything from welcome bonuses and pokies to payment methods, withdrawal times and mobile compatibility.
Our reviews are editorially independent. We earn revenue through affiliate partnerships — when a reader visits a casino through one of our links and registers an account, we may receive a commission. This arrangement never influences which casinos we list or how they are rated. Operators cannot purchase a higher editorial score or a more favourable write-up. For more on how the site operates, visit our About Us page.
All content on lipulse.com is intended for readers aged 18 and over. Online gambling carries financial risk. Please gamble responsibly and within your means.
Our Terms and Conditions set out the full terms governing use of this site, including how we handle the information you share when you contact us.